Contact Us

Customer service is a top priority at First Cash. We encourage you to contact us to let us know how we are doing.

Click on any of the departments (below) for more information.

Customer Service

Corporate Office

1600 West 7th Street
Fort Worth, Texas 76102
Phone: 800-290-4598

Please email
customerservice@firstcash.com
for any concerns or compliments.

Collections

First Cash Advance

Phone: 866-422-2749
collections@firstcash.com

Corporate

Corporate Office

1600 West 7th Street
Fort Worth, Texas 76102
Phone: (800) 223-8738

Acquisitions Opportunities

1600 West 7th Street
Fort Worth, Texas 76102
Phone: (800) 223-8738
acquisitions@firstcash.com

Career Opportunities

1600 West 7th Street
Fort Worth, Texas 76102
https://www.firstcash.com/careers

Real Estate

Christopher J. Lee
Vice President of Operations
Product & Market Development

1600 West 7th Street
Fort Worth, Texas 76102
Phone: (800) 223-8738
realestate@firstcash.com

Investor Relations

Investor Relations

1600 West 7th Street
Fort Worth, Texas 76102
Phone: (800) 223-8738
investorrelations@firstcash.com

Investor Relation Contacts

Employment and Income Verifications

Employment and Income Verifications

Please visit www.cccverify.com

Customer Service (toll free) (855)-901-3099 available Monday through Friday; 8 am – 8 pm EST

Direct Fax 614-495-0225

Our verification partner CCC Verify provides all employment and income verifications. The information is available instantly, 24 hours a day, seven days per week. You will need to have a permissible purpose for dates of employment and clearance to access wage information. If you are not yet registered as a CCC Verify user, please visit www.cccverify.com and sign up. The process is simple and only takes a few moments. After you have created an account, you may visit the website as often as needed to obtain verification reports instantly.  For certain government verifiers there is no fee for this service, and verifications requested through CCC Verify are fulfilled instantly. Requests from government verifiers made directly to FirstCash will be forwarded to CCC Verify and could take longer to complete.